Warranty information

Two years on every stand

Every Megaprintery stand carries a two-year warranty from the date of delivery. It covers the hardware in normal exhibition use — the aluminium extrusion, the connectors, the feet and the wheeled case — against breakage, distortion and failure.

What is covered

• Aluminium frame and extrusion — bending, cracking or failure at a joint
• Connectors, corner blocks, locks and push-fit fittings
• Feet, base plates and the wheeled transport case
• LED lighting supplied with the stand, with its drivers and leads
• Silicone-edge graphics — seams, the silicone welt and print adhesion

What is not covered

• Accidental damage, drops or impact once the stand is in your care
• Marks, scuffs and fading from normal wear across many shows
• Repairs or parts fitted by anyone other than Megaprintery
• A reprint wanted because the artwork or the branding has changed

Making a claim

Email sales@megaprintery.com with your order number and a photograph of the part, or call +1 (607) 678-8453. The frame is modular, so in almost every case one part is replaced and shipped to you rather than the whole stand going back.